Resend or Cancel Invitation

 Carriers

Apps: Web, iOS, Android 

App Version: 3.4

 

Overview

  • How to re-send a Carrier/Driver invitation.
  • Canceling a Carrier/Driver invitation.

As a Carrier, I can resend or cancel invitations. This guide will show you how to re-send or cancel an invitation.

Resending/Cancelling Invitations

Carriers can use both Web and Mobile instructions. 

Web Mobile
  1. Go to the Users tab. This tab displays all the carriers and drivers within the entity. 
  2. Find the Carrier/Driver
  3. In order to resend an invitation, click the green Resend Invite button for the associated Carrier/Driver. To cancel the invite, click on the red Cancel Invite button.

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 Note

  • If the Carrier resends an invitation, the invited User will have to register from the new email or text message link. If they try to register via the old invite, they won't be able to gain access because the link will be invalid.
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