Re-send or Cancel Invitation

 Carriers

Apps: Web, iOS, Android 

App Version: 2.6.5

 

Overview

  • Re-sending a Carrier/Driver invitation.
  • Canceling a Carrier/Driver invitation.

As a Carrier, I have the ability to re-send the invitation. I can also cancel the invitation. This guide can also be used to check if an invitation has been already sent.

Re-sending/Cancelling Invitations

Carriers can use both Web and Mobile instructions. Drivers should use mobile instructions.

Web Mobile
  1. Go to the Users tab. This tab displays all the carriers and drivers within the entity. 
  2. Find the Carrier/Driver that needs to be re-sent the invitation. 
  3. In order to resend an invite, click the green Resend Invite button for the associated Carrier/Driver. To cancel the invite, click on the red Cancel Invite button.

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 Note

  • If the Carrier resends an invite, the invited User will have to register from the new email or text message link. If they try to register via the old invite they won't be able to gain access because the link will be invalid.
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