Declining Loads

Carriers

Apps: Web, iOS, Android

App Version: 3.8

As a Carrier, if a Shipper assigns me Loads I cannot transport, I would like to Decline the Loads.

This guide walks through declining loads on the web and mobile interface.

Select the Load(s) you want to Decline.
Select the Green Checkbox next to the Load(s) and then click the red Decline button. Multiple Loads can be declined at once.

Go to the Open Loads view.
Tap on the Load you would like to decline.
Tap on the three dots on the top right of the window and then tap on Decline Load.
To confirm, tap Decline.