Turn push notifications on/off

 Carriers

 Apps:iOS, Android App Version: 1.4.1

As a Carrier, I would like to receive notifications for certain situations. For example, If a Shipper Returns a load that I am assigned to, I would like to be notified so I can respond promptly to the Shipper.

Roger lets Carriers easily manage notifications through the app. 

Turning On/Off Push Notifications

  1. Open the Roger app and log-in 
  2. Tap on the Settings mceclip0.pngicon on the bottom right of the screen and tap on NOTIFICATION SETTINGS
  3. The following screen will appear. Carrier is able to adjust notifications for various situations as given below. As a default All Notifications are turned on.                 

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  • All Notifications: Carrier is notified under all of the following situations. Turning this off, will turn off all notifications.
  • Driver Assignment: Carrier is notified when a driver has been assigned to a Load. 
  • Load Dispatched by Shipper: Carrier is notified when a Shipper has dispatched a load to the carrier
  • Load Returned by Shipper: Carrier is notified when a Shipper has returned a load to the carrier
  • Payment Initiated by Shipper: Carrier is notified when a Shipper has changed the status to Paid. 
  • Load Deletion: Carrier is notified if a load they are associated with has been deleted. 
  • Load Date: Carrier is notified if a load they are associated with has change in the Load date. 
  • Load Origin: Carrier is notified if a load they are associated with has change in the Origin. 
  • Load Destination: Carrier is notified if a load they are associated with has change in the Destination. 

 Note

Here are some optional details on notifications: 

Notifications work within the same carrier entity/group. If a driver makes changes with regards to the fields above, the carrier is notified. This is also the case if the carrier makes a change, then the driver is also notified, if they have their notifications on. You will only be notified for another person's activity or changes. 

Notifications are sent to the carrier/driver every 30 minutes. The batching program for notifications runs every 5 minutes and looks for anything that has not already had a notification sent to the carrier/driver that happened more than 30 minutes ago. If the program finds something that meets this criteria, it will grab all events of that type and send a single notification that consists of a group of events. Essentially the batching program is batching anything that has happened in the past 0-30 minutes. 
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