Drivers (Limited/Full) and Carriers
Apps: iOS, Android
App Version: 3.8
Overview
As a Driver, I would like to receive Notifications from my Carrier for certain situations (e.g., my carrier changes the destination of the load).As a Carrier, I would like to receive Notifications from my Drivers and/or Shippers regarding assigned loads.
This article will show you how to turn on and off notifications within the Roger application.
- Tap on the More icon (three dots above).
- Tap on the Settings icon and then on Notification Settings.
- The Driver can adjust notifications for various situations as given below.
- By default, All Notifications is selected.
- All Notifications: Driver will receive all relevant notifications.
- New Chat Messages: Chat Message from carrier regarding assigned shipments.
- Driver Assignment: Driver is notified if they have been assigned to a load.
- Load Returned by Shipper: Driver is notified if an assigned load has been returned.
- Load Deletion: Driver is notified if an assigned load has been deleted.
- Load Date: Driver is notified if an assigned load's Load date has been changed.
- Load Origin: Driver is notified if an assigned load's Origin location has changed.
- Load Destination: Driver is notified if an assigned load's Destination location has changed.
- Tap on More (bottom right corner).
- Tap on Settings and then tap on Notification Settings.
- The Carrier can adjust notifications for various situations as given below.
- All Notifications: Carrier will receive all relevant notifications.
- New Chat Messages: Chat Messages from Drivers/Shippers within Roger platform.
- Driver Assignment: Carrier is notified if they have been assigned to a load.
- Load Dispatched by Shipper: Carrier is notified if an load has been dispatched to them by shipper.
- Load Returned by Shipper: Carrier is notified if an load has been returned to them by shipper.
- Payment Initiated by Shipper: Carrier is notified if an load has been processed as paid by shipper.
- Load Deletion: Carrier is notified if an assigned load has been deleted.
- Load Date: Carrier is notified if an assigned load's Load date has been changed.
- Load Origin: Carrier is notified if an assigned load's Origin location has changed.
- Load Destination: Carrier is notified if an assigned load's Destination location has changed.
Note
- Notifications work within the same carrier entity/group. If a Driver changes load information and the Carrier has Notifications turned on, the Carrier is notified and vice versa.
- Notifications are sent to the carrier/driver every 30 minutes.
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